Terms & Conditions – CybroCRM
Welcome to CybroCRM. These Terms & Conditions govern your access to and use of our website and CRM services.
By accessing or using CybroCRM, you agree to be bound by these Terms.
- Definitions
- “Service” refers to the CybroCRM platform and all related services
- “Subscriber” refers to the account owner
- “User” / “Invited User” refers to individuals authorized to use the account
- “Data” refers to all information stored within the platform
- Acceptance of Terms
By using CybroCRM:
- You confirm that you are legally capable of entering into a binding agreement
- If using on behalf of an organization, you agree on behalf of that entity
- User Responsibilities
You agree to:
- Maintain confidentiality of login credentials
- Notify us immediately of unauthorized access
- Ensure all users under your account comply with these Terms
You must NOT:
- Attempt unauthorized access to the system
- Disrupt or damage the platform
- Upload malicious, illegal, or copyrighted content
- Reverse engineer or copy the platform
- Use bots or automated tools (except search engines)
- Account & Access Control
- Access is granted based on your subscription plan
- The Subscriber controls user access levels
- The Subscriber is responsible for all activity under the account
- Access can be revoked or modified at any time
In case of disputes between users, the Subscriber has final authority.
- Subscription & Billing
- CybroCRM operates on a subscription-based model
- Billing is monthly or annual, paid in advance
- Subscription fees are non-refundable
- Failure to pay may result in suspension or termination
- Free Trial
- A trial period (if offered) allows you to evaluate the service
- Trial access may have limited features
- Data from trial accounts is retained for a limited period after expiry
- Data Ownership
- All data entered into CybroCRM belongs to the Subscriber
- CybroCRM does not claim ownership of your data
- You are responsible for maintaining backups of your data
- Data Retention
- Trial accounts: Data retained for 60 days after expiry
- Paid accounts: Data retained for 90 days after subscription ends
- After this period, data will be permanently deleted
- Intellectual Property
- All rights to the platform, including design, code, and content, belong to CybroCRM
- You may not:
- Copy
- Modify
- Distribute
- Reverse engineer
Any content you submit must not violate intellectual property rights.
- Acceptable Use
You agree not to:
- Use the service for illegal activities
- Transmit harmful or offensive content
- Interfere with system security
- Upload viruses or malicious code
Violation may result in immediate termination.
- Third-Party Services
- CybroCRM may integrate with third-party tools
- Your use of such services is subject to their terms
- We are not responsible for third-party services
- Service Availability
- We aim to provide 24/7 service, but do not guarantee uninterrupted access
- Downtime may occur due to:
- Maintenance
- Technical issues
- External factors (internet, hosting, etc.)
- Disclaimer of Warranties
The service is provided “as is” and “as available”.
CybroCRM does not guarantee:
- Error-free operation
- Continuous availability
- Suitability for your business needs
- Limitation of Liability
To the maximum extent permitted by law:
- CybroCRM is not liable for:
- Data loss
- Profit loss
- Business interruption
- Total liability is limited to fees paid in the last 12 months
- Indemnification
You agree to indemnify CybroCRM against:
- Claims
- Damages
- Losses
arising from:
- Your misuse of the service
- Violation of these Terms
- Termination
CybroCRM may:
- Suspend or terminate your account
- Restrict access without prior notice
You must:
- Submit a written request for termination
- Clear all outstanding dues
No refunds will be issued for unused subscription periods.
- Confidentiality
Both parties agree to:
- Protect confidential information
- Not disclose without consent (unless required by law)
- Legal Compliance
- We may disclose user information if required by law
- These Terms are governed by Indian law
- Force Majeure
CybroCRM is not liable for delays caused by:
- Natural disasters
- Government actions
- Power failures
- Internet outages
- Changes to Terms
We may update these Terms at any time. Continued use of the service means you accept the updated Terms.
- Contact Information
- Email: admin@cybrocrm.com
- Address: Cybros Infotech PVT LTD, Bangalore